- Block individual devices or operating systems
- Customize ActiveSync policies based on devices, users, or user groups
- Quarantine at the device level
- Monitor individual connections or devices
- Avoid the security risks of credential and data caching
Use Citrix Endpoint Management MDM+MAM or Intune MDM to manage devices. For more information, see Citrix Endpoint Management integration with Microsoft Endpoint Manager.
Cloud Connector and resource locations
You connect to Citrix Endpoint Management through Cloud Connector. Cloud Connector serves as a channel for communication between Citrix Cloud and your resource locations. Cloud Connector enables cloud management without requiring any complex networking or infrastructure configuration such as VPNs or IPsec tunnels.
Resource locations have the resources required to deliver services to your subscribers. For Citrix Endpoint Management, resource locations are your NetScaler Gateway, LDAP, DNS, and PKI servers.
For more information about Cloud Connector and resource locations, see About Citrix Endpoint Management.
Get started with Citrix Endpoint Management
Tip:
XenMobile Migration Service
If you’re using XenMobile Server on-premises, our XenMobile Migration Service can get you started with Citrix Endpoint Management. Migration from XenMobile Server to Citrix Endpoint Management doesn’t require you to re-enroll devices.
For more information, contact your local Citrix salesperson, Systems Engineer, or Citrix Partner.
To learn more about our migration service, see 3 reasons to move to Citrix Endpoint Management service.
To see why to migrate, how to migrate, and the benefits of migrating to Citrix Endpoint Management, visit the CEM Migration Service Course Catalog, or refer to the Citrix Endpoint Management (CEM) Migration Service guide.
When you’re evaluating or buying Citrix Endpoint Management, the Citrix Endpoint Management Operations team provides ongoing onboarding help. The Operations team also communicates with you to make sure the core Citrix Endpoint Management services are running and configured correctly. This figure shows the onboarding steps.
To sign up for a Citrix account and request an Citrix Endpoint Management trial, contact your Citrix Sales Representative. When you’re ready to continue, go to https://onboarding.cloud.com.
For a quick overview of Citrix Endpoint Management onboarding and configuration, watch this video.
Want to learn more before starting? Try these resources:
Citrix Endpoint Management documentation: Provides full Citrix Endpoint Management documentation, from onboarding to initial configuration to advanced configuration. A “What’s new” article describes new features and fixes. Citrix notifies you when that article is available for a new version.
Citrix Endpoint Management Onboarding Handbook: Consolidates all the available information around Citrix Endpoint Management, so you can continue smoothly enabling and onboarding Citrix Endpoint Management. You can use the document to record changes for your internal processes and to document your high-level and functional designs.
Citrix Endpoint Management Deployment Handbook: Planning an Citrix Endpoint Management deployment involves many considerations. The handbook includes recommendations, common questions, and use cases for your Citrix Endpoint Management environment.
SalesIQ: More resources for our Citrix Partners.
Next steps
For information about the Citrix Endpoint Management onboarding process, see Onboarding and resource setup.
Deprecation announcements
For advanced notice of the Citrix Endpoint Management features that are being phased out, see Deprecation.
Citrix Endpoint Management support
For details on how to access supported related information and tools in the Citrix Endpoint Management console, see Monitor and support.
Rolling updates to the Citrix Endpoint Management release occur approximately every two weeks. To you, the customer, this process is transparent. Initial updates are applied to Citrix internal sites only, and are then applied to customer environments gradually. We deliver updates incrementally in waves to provide product quality and to maximize availability.
Citrix Endpoint Management customers receive updates and communications directly from the Citrix Endpoint Management Cloud Operations team. Those updates keep you current with new features, known issues, fixed issues, and so on.
The Citrix Cloud Operations team maintains the Citrix Endpoint Management environments with the latest Citrix Endpoint Management rolling patches. To get specific patches or fixes that are required before the rolling patch, contact Citrix Technical Support.
If you have any issues with your environment, contact Citrix Technical Support or your Citrix Account team. Such issues might include mobile device enrollment, Citrix Endpoint Management console access, or Citrix Secure Mail issues.
If you need any integration or changes made on NetScaler Gateway in the Cloud or Citrix Endpoint Management, submit a request through Citrix Technical Support.
Examples of changes that you might request are:
- Citrix Files integration with NetScaler Gateway in the Cloud
- Change NetScaler Gateway authentication type
- Validate connectivity to customer data center resources
- Change split tunnel configuration for micro VPN
- Restart Citrix Endpoint Management components because of some server configuration changes
Service level agreement
Citrix Endpoint Management uses industry best practices to achieve cloud scale and a high degree of service availability.
For complete details about Citrix’s commitment for availability of Citrix Cloud services, see the Service Level Agreement.
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DIESER DIENST KANN ÜBERSETZUNGEN ENTHALTEN, DIE VON GOOGLE BEREITGESTELLT WERDEN. GOOGLE LEHNT JEDE AUSDRÜCKLICHE ODER STILLSCHWEIGENDE GEWÄHRLEISTUNG IN BEZUG AUF DIE ÜBERSETZUNGEN AB, EINSCHLIESSLICH JEGLICHER GEWÄHRLEISTUNG DER GENAUIGKEIT, ZUVERLÄSSIGKEIT UND JEGLICHER STILLSCHWEIGENDEN GEWÄHRLEISTUNG DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG VON RECHTEN DRITTER.
CE SERVICE PEUT CONTENIR DES TRADUCTIONS FOURNIES PAR GOOGLE. GOOGLE EXCLUT TOUTE GARANTIE RELATIVE AUX TRADUCTIONS, EXPRESSE OU IMPLICITE, Y COMPRIS TOUTE GARANTIE D'EXACTITUDE, DE FIABILITÉ ET TOUTE GARANTIE IMPLICITE DE QUALITÉ MARCHANDE, D'ADÉQUATION À UN USAGE PARTICULIER ET D'ABSENCE DE CONTREFAÇON.
ESTE SERVICIO PUEDE CONTENER TRADUCCIONES CON TECNOLOGÍA DE GOOGLE. GOOGLE RENUNCIA A TODAS LAS GARANTÍAS RELACIONADAS CON LAS TRADUCCIONES, TANTO IMPLÍCITAS COMO EXPLÍCITAS, INCLUIDAS LAS GARANTÍAS DE EXACTITUD, FIABILIDAD Y OTRAS GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN EN PARTICULAR Y AUSENCIA DE INFRACCIÓN DE DERECHOS.
本服务可能包含由 Google 提供技术支持的翻译。Google 对这些翻译内容不做任何明示或暗示的保证，包括对准确性、可靠性的任何保证以及对适销性、特定用途的适用性和非侵权性的任何暗示保证。このサービスには、Google が提供する翻訳が含まれている可能性があります。Google は翻訳について、明示的か黙示的かを問わず、精度と信頼性に関するあらゆる保証、および商品性、特定目的への適合性、第三者の権利を侵害しないことに関するあらゆる黙示的保証を含め、一切保証しません。
ESTE SERVIÇO PODE CONTER TRADUÇÕES FORNECIDAS PELO GOOGLE. O GOOGLE SE EXIME DE TODAS AS GARANTIAS RELACIONADAS COM AS TRADUÇÕES, EXPRESSAS OU IMPLÍCITAS, INCLUINDO QUALQUER GARANTIA DE PRECISÃO, CONFIABILIDADE E QUALQUER GARANTIA IMPLÍCITA DE COMERCIALIZAÇÃO, ADEQUAÇÃO A UM PROPÓSITO ESPECÍFICO E NÃO INFRAÇÃO.
